Grosvenor 80/100
£20 Welcome Bonus

Average rating 4 out of 5 from 29 reviews

Grosvenor Casino Review Of Promotions and Bonuses

Grosvenor Casino Reviews say the site has plenty of bonuses on offer, such as the welcome bonus for new customers. Receive £20 when you join and make your first deposit. There’s a bonus too if you’ve played at one of Grosvenor Casino’s 56 bricks and mortar casinos across the UK. When you join, enter your existing membership details on the registration page and you’ll receive a £20 no-deposit free bonus just for signing up.

Our Grosvenor review found that once you’ve signed up and started playing, you can collect play points online as part of the customer loyalty scheme. Redeem them to play more games at, or to buy food, drinks or gifts from your local Grosvenor Casino.



There’s also a VIP scheme called the Black Card, offering exclusive benefits to members who sign up. These include extra play points, your own personal account manager, invitation-only events, exclusive promotions and access to the Black Card customer services team.

Our Grosvenor review found that Grosvenor Casino also runs various promotions throughout the year, such as a chance to win 20% extra winnings or cashback one month, or extra bonuses for playing selected slot games the next. The offers change regularly and all details are updated on the site as soon as they’re available.

Keep an eye on the online promotions board to see which games are offering extra bonuses, such as slots offering you the chance to pick up double play points.

Grosvenor Casino Review Of The Best Games to Play

Enjoy a big selection of casino slots games at, where there are more than 100 popular slots that can be played on your PC or mobile device.

Our Grosvenor reviews found that Grosvenor Casino reviews note that the site is continually broadening its range of slots games, regularly adding new titles, so it’s worth checking daily to see what games have been added recently. You can sort the games list by popularity or by which new ones have been added. There’s also a directory listing of games so you can search for what you’re looking for.

In addition to the slots games, there’s also a diverse selection of all kinds of casino games, such as the ever-popular video poker, live roulette tables, live blackjack and Wheel of Fortune. Playing the live tables, with a real croupier, gives you the chance to enjoy the feel of a real casino from the comfort of your own home, or from almost anywhere on your mobile device.

Among the most played games on are live casino roulette, classic blackjack and classic roulette.

Our Grosvenor reviews found thatwith a wide range of card games, table games, slots and jackpot games online, Grosvenor Casino has something to suit all tastes. There’s a “play for fun” option on many of the games, so if you fancy trying them out before spending your money, it’s easy to give it a whirl.

Grosvenor Review Of Software and Gaming Graphics

Grosvenor Casino uses Playtech software for its downloaded casino and also has a selection of IGC WagerWork slots games in the instant play games section.

Playtech is a leading provider of online gaming software, offering a wide selection of games. Many players believe their software is the best available for online casinos. The game play is fast, with exceptionally high quality graphics. The games that don’t need strategy decisions offer an auto-play function. This comes in useful when playing a slots game. The animation and speed are adjustable via an options menu, enabling you to set the levels to those that you prefer.

Most video poker games have an auto-hold that suggests which cards should be held. On the whole, the decisions are correct, although auto-hold can never be 100% accurate.

Playtech provides software licences serving 300 unique internet outlets covering casinos, poker and bingo. It’s handy to know that Playtech casinos offer a large range of linked progressive games. This means all the casinos pay into the same jackpots, providing some of the biggest online jackpots available.

Many of the longest-established and most reputable online casinos use Playtech software and it’s known as one of the safest software brands on the market.

Grosvenor Casino Online Support

Read any number of online Grosvenor Casino review and you’ll see that the reviewers usually report positive customer service experiences. The customer service operatives respond quickly to queries in a professional yet friendly manner.

There are three methods of contacting customer services: live chat online, telephone or email. Grosvenor Casino also has a Facebook page and a Twitter feed where you can contact them directly.
Live Casino, Grosvenor
The casino prides itself on offering members a high level of customer care. The telephone number is a Freephone number that’s available seven days a week, 24 hours a day, so all queries about any aspect of using the casino online can be answered promptly. There’s usually no wait to speak to an adviser by telephone, although at busy periods, there may be a nominal delay of around five minutes.

The live chat option is also available 24/7, so if customers have any urgent enquiries, they can immediately speak to an adviser. Customers report that enquiries by email are also answered promptly. In most cases, they are normally answered within 30 minutes. The longest wait for a response to an email is usually three hours, so for general enquiries that are not urgent, this is a good option.

In fact, the majority of online Grosvenor Casino review rate their online support as giving 100% satisfaction in terms of the length of time it takes to respond to queries, knowledgeable advisers and a friendly service.

Grosvenor Casino Deposits and Withdrawals

Grosvenor Casino offers all the most popular banking methods to both deposit and withdraw funds. All types of credit and debit card are welcome, including MasterCard and Visa. You can also use e-wallet payment methods, such as Skrill, Ukash and Neteller. There’s also an option to use PayPal to both deposit and withdraw cash.

Once you’ve signed up to, you can deposit money with ease through your preferred payment method, in order to receive your welcome bonus.

You can deposit any amount you choose, with a minimum deposit of £5. Grosvenor Casino doesn’t charge fees for deposits or withdrawals. The overall experience for customers in depositing and withdrawing funds is usually positive and there are few reported problems.

Read any review of Grosvenor Casino and you’ll be highly unlikely to see any complaints about withdrawal times. Pay-outs usually take between 24 and 72 hours, dependent on the method of payment that you choose. The e-wallet options of Neteller and Skrill are the fastest options at for withdrawing funds.

In fact, although the website advises withdrawals can take three to five days, it’s not uncommon for e-wallet withdrawals to be in your account within 12 hours, particularly if you’re using Skrill. As with all online casinos, you may be required to submit online identification documents to make your first withdrawal, such as your passport or driving licence.

Grosvenor Reviews Of The Payout Policy

When you wish to withdraw money, go to the “cashier” tab and press the “withdraw” button. Your money is normally withdrawn via the same method you used to make your original deposit. For example, if you made a credit card deposit, the same amount of money will be withdrawn to the same credit card.

If you deposited via two different credit cards, the corresponding amount of money will be paid on to each of the credit cards. Any money you wish to withdraw after this will be paid to your preferred withdrawal method, whether it’s to your bank account, PayPal or another method that you request.

You will have the option to withdraw to your preferred payment method after you have made your initial withdrawal. This is common practice for all casinos and is in place due to anti-money laundering laws.

Grosvenor Casino does not charge a fee for withdrawing money on to your credit card. There are maximum and minimum limits on the amount that you can withdraw from your online account. If you wish to withdraw an amount higher than £10,000, you will need to contact the customer services team first.

Normally, you will not have to provide additional documents to withdraw money. However, you may be asked to upload your passport and driving licence the first time you make a withdrawal.

Grosvenor Casino Pros and Cons

There are many positives to playing at Grosvenor Casino. The massive selection of games on offer means you’re never likely to be bored and can swap games with ease.

With more than 200 slots, there’s certainly a huge choice, including the extremely popular Monopoly slot series, Cleopatra and Bejeweled. If you’re looking to play arcade favourites, there are classics such as Da Vinci Diamonds Dual Play, Deal or No Deal, Street Fighter 2 and Star Trek Against All Odds.

The games library sits above 95% on cross-platform payouts, so it’s highly recommended if you want to play for real money, although there’s a “just for fun” option too. You’ll be hard pressed to find anything remotely close to this number of games at many online casinos.

There are also plenty of table and card games, including several versions of roulette and blackjack, baccarat and nine different variations of video poker. There’s also a live casino for blackjack, roulette, baccarat and hold ’em poker with live dealers.

With an efficient customer services team that answers queries promptly, great graphics and fast pay-outs, there are plenty of reasons to try Grosvenor Casino.

The one factor that may make it less attractive than some online casinos is its relatively small sign-up bonus. However, the enjoyment of playing all the games more than compensates for this.

Grosvenor Review in Summary

With its long history of running bricks and mortar casinos, it follows that Grosvenor Casino’s online operation is going to be slick and well-run. The site works as efficiently on any mobile device as it does on your PC, so you can play almost anywhere and enjoy the same high quality experience.

The casino is also loyal to its customers, with play points earned as you play. This is Grosvenor Casino’s way of giving something back to their loyal players. They differ from many online casinos because they also have high street casinos too and it’s handy that you can spend your accumulated points at your local bricks and mortar Grosvenor Casino, should you choose to do so.

The diverse variety of games, including rare slots, is hard to find on one site and players can be assured of always finding something different to try out, with new titles added regularly to keep you entertained.

Coupled with the high quality customer services and ease of depositing and withdrawing money, joining Grosvenor Casino is a positive experience. Reading through any number of reviews of Grosvenor Casino will confirm that just about everyone who has played there has only good things to say!

If you want to check out, click on our affiliate link to go to the site and try it out for yourself. If you’re looking for a wide variety of games, you won’t be disappointed and you can always play for fun if you want to try it out first!

Please check out our other casino reviews, including reviews on Guts, Health Bingo, Hello & Hippodrome Casino.

Rate & Comment
  • Grosvenor is an absolutely amazing site that I love more than any of the other one’s I’ve played – and trust me that’s a lot! There’s a huge amount of games on the site, a much larger selection than most other sites in the industry. Overall, it’s an incredibly exiting site, that is full of winning possibilities. Great site, great games.

  • Grosvenor has a huge variety of slots to play so if you love slot games like me then here is the place to be. The best part is they actually have real life high street casinos so they know exactly what to do to grab different customers. I was never really interested in online gaming before but Grosvenor has really changed my mind.

  • Withdrawing and depositing money has never been easier! The service the Grosvenor offer is second to none and I really love how they’ve put everything together. It is a real high quality site which I love and its design is so easy on the eye and simple to use. The only issue I have with the site is that there is a really small welcome bonus which leaves other sites the opportunity to steal customers.

  • I love how diverse the slots are and there are even some rare ones. There’s always something different to do on the site. It’s not only slots on the site though – there is also quite a range of table games which is always great for those looking for that. I really enjoy this site and I hope that others will come away from the massive online casinos and move to places like Grosvenor which offers so much more.

  • I think live chat is a really important part of customer service in this day and age of online casinos and the fact that Grosvenor has that really edged me towards it. I’ve played a few sites that don’t have 24/7 support and have always ended up getting stuck until a convenient time for them rather than for me. I work odd shift patterns so having 24/7 access to customer service is really important to me.

  • I’m a VIP and have been for a long while. I believe I’m quite a committed player and I put a lot of money into the site, yet no matter what I do I just really struggle to reach the higher tiers in the VIP structure! I’ve reached them once, and then just a few days later I lost that status for reasons unbeknown to me. What do I need to do to achieve and maintain this status?!

  • There are quite a lot of games of Grosvenor including slots, table and card, poker and a live casino which is so much fun to play. It makes everything seem so authentic! I just really wish they had Craps and Sic Bo, which are two of my favourite games to play but they are barely featured on any online site. Please add these to your site Grosvenor!

  • I’ve never had an issue with Grosvenor and I think it is a really trustworthy and reliable site. I think the fact that you can put down a small £5 deposit is really good as I’m not a huge gambler and don’t always have the usual £10-£20 most other sites have. I play for fun, so I think this really helps. I’ve never had a problem when it comes to withdrawing or depositing either, as everything runs smoothly. A really good, professional site that I will continue to enjoy playing for a long time to come.

  • Lots of games, easy to use site, professional looking interface, and a lot of diversity, how can anyone ever complain? I really like using this site as it is a really big branded hotel that is easy to use for people who regularly play on online casinos, and people who are brand new to it. It’s a really attractive site and it looks like it has some decent loyalty rewards too so it’s a win-win situation playing on Grosvenor! The only downside to the site is that the welcome bonus is relatively small compared to some other sites, but don’t let that put you off as the rest of the site is way better than the rest!

  • I love how there are a range of different games available on the site, from different software. A lot of sites only use the one and I think that really spoils them as there’s not a lot of diversity. However with Grosvenor there are all different types. Although they seem to focus a lot more on slots, they do have a relatively broad range across the board. They have all of the casino games that you could think of, and I especially enjoy the video poker and live tables because it feels really authentic, like you’re in a real casino!

  • I like the way Grosvenor looks and the fact that it doesn’t solely focus on slots which a lot of sites do tend to do. I also really like the fact that the way they are getting involved in the Euros and the Olympics this year by encouraging people to put deposits down in order to get put into a prize draw to win. I think that’s a really great strategy.

  • Grosvenor casino truly is a great casino!! The one thing I care about when playing on online casinos – speed of withdrawals and pending period. With Grosvenor no need to worry about pending periods because the winnings are in your account within 24 hours. Great industry leader.

  • This is a truly great casino and the speed of their withdrawals is absolutely unbelievably fast. There’s no need to worry about anything with this site, and all of my winnings have landed in my account within 24 hours. I absolutely love playing on here and there’s plenty of games to play too.

  • There are a huge number of positives when it comes to this site such as the huge number of slots and table games too. On top of this they are really good when it comes to betting for money and the roulette and other table games particularly the live dealer ones are really great fun.

  • Joined Grosvenor casino a few weeks ago then deposited some money. I happily took advantage of the generous welcome bonus. I loved the fact there was no reverse withdraw as sometimes its easy to play any winning back.

    I played for hours and at the end I had made a great profit. The money was in my paypal account the same day. Would definite recommend this casino.

  • I have read some other reviews and like they’ve stated, there is nothing to complain about. I got a great welcome bonus of £20 when I joined Grosvenor Casino. I’ve never gotten bored while playing games on the website since I can just swap between large amounts of games. Any time I’ve asked a question to the customer service team I’ve gotten good replies very quickly. Grosvenor Casino is the best casino website I have ever tried.

  • My Grosvenor casino review: I played for hours and at the end I cashed out 500 pound. The money was in my paypal account the same day. Would definite recommend this casino.

  • It was a review that led me to Grosvenor Casino so I felt like I should leave one too. Of all the online casino’s I’ve tried Grosvenor is by far my favourite. They provide a vast amount of games of all varieties and themes, resulting in there being no need to look elsewhere. The graphics of the games at Grosvenor Casino are of the highest quality. I would definitely recommend.

  • For me there are very many positives to playing on Grosvenor Casino. There is a massive selection of games so you’re never likely to be bored and you can also swap games with ease. Grosvenor review more than 200 slots so there is certainly a huge choice, including the extremely popular Monopoly slot series, Cleopatra and Bejeweled. I love to play arcade favourites such as Da Vinci Diamonds Dual Play, Deal or No Deal, Street Fighter 2 and Star Trek Against All Odds.

  • I love Grosvenor Casino! You are spoilt for choice with more than 200 slots. I also think it’s great that there is an option to play without depositing money, so you can gain some tactics first. There is also loads of table and card games to try. Grosvenor Casino deserves the five stars given in my review.

  • Grosvenor Casino is an absolutely amazing site that I love. Grosvenor casino has a huge variety of slots to play so if you love slot games like me then here is the place to be. I cannot review Grosvenor casino highly enough.

  • Grosvenor casino has a really sleek and easy to use website. The Grosvenor site feels like it has been really thought out and offers a modern and contemporary online casino experience. Grosvenor casino has a great selection of games and they offer a decent pay out too

  • Not only is Grosvenor website so easy to use, it looks very professional and modern. I think some online casino sites can look quite tacky. I am really happy that I can play any slots games I want on my iPhone as well as my computer. I can honestly say that even though the welcome bonus it quite small compared to other casinos, it all makes up for it once you start playing all the games. I have made some big winnings from a lot of their games which I am quite proud of and having a quick and efficient withdrawal system makes the winnings even better! Most of the time because of their fast withdrawals I can have access to my winning within 24 hours.

  • I think Grosvenor Casino is really impress me by they offer and bonus. They staff were really helpful and friendly, made me feel welcome.

  • It was a review that led me to Grosvenor Casino so I felt like I should leave one. Of all the online casino’s I’ve tried Grosvenor is by far my favourite. They provide a vast amount of games of all varieties and themes, resulting in there being no need to look elsewhere. The graphics of the games at Grosvenor Casino are of the highest quality. I would definitely recommend.

  • I love Gresvenor casino! The amount of games they have always keeps me busy and I love the slots the most! I also love that I can use my online points to buy food at one of the live venues. It really gives players that little bit extra

  • Grosvenor is one of my favourite online casino sites as the layout is so much more professional and slick than other gaming sites I have used. Who needs to go to a casino when you can play live games on Grosvenor in the comfort of your own home? NOT ME!

  • Grosvenor Casino is really great they offer plenty of bonuses, a welcome pack for new customers only, receive £20 and make your first deposit. In addition to the slots there also a great selection of casino games my fave has to be Wheel of Fortune. Overall review excellent customer service

  • For a great review on Grosvenor Casino it really impressed me by first reading some of their promotions. A welcome bonus free £20 when you first deposit or if you have visited one of their Grovsvenor Casinos in the UK, you can get the £20 free with NO deposit. And also double the odds, paid in cash on your first sports bet. The staff were really helpful and friendly too, which always makes you feel welcome.

Leave a review about Grosvenor

Your email address will not be published.