Gala Casino Promotions & Bonuses
Our Gala casino review found that the Gala Casino sign-up bonus is one of the very best around, giving new customers a 100% match on their first deposit up to a considerable £400, higher than the majority of other online casinos you’ll find out there. What’s more, the play limit to get your hands on the bonus for withdrawing is pretty good, too. You’ll only need to wager 20 times the amount to convert your bonus into real cash, which is lower than most other casinos. For a first-time bonus, it’s hard to get much better than this.
Our Gala casino review finds that the regular bonuses are also reasonably generous and plentiful too, so if you’re a long-term customer of Gala Casino, you won’t feel left out. Gala Casino also has a referral system that allows you to earn yet more bonus money and boost your bankroll by referring any friends to the site – always a welcome option. The Gala Casino VIP section is where it really comes into its own for high rollers, however, as priority withdrawals, special promotions, and even a personal account manager are all available for more dedicated gamblers. Yet even if you’re at the lower end of the market, you’ll still find plenty to like about the special offers in store at Gala Casino.
Gala Casino Best Games To Play
Being dedicated to the casino experience rather than the offshoot of a bookmaker, the game selection on Gala Casino takes some beating. Almost every conceivable game is here, such as table games like roulette and blackjack, video poker, Gala Casino bingo, Gala Casino poker, live dealer versions of games, as well as other, more obscure variants and games to add some variety into the mix. The providers for their games are varied too, so it’s not all the same type of games that are featured on other sites – there’s a lot of stuff here that you simply won’t find anywhere else.
Gala offers many of its games through the website in a no-download version, with very little compromise on which varieties are available. This gives a slightly streamlined experience, which means that some features are missing, but this is done in order to achieve a smoother experience with fewer problems. You can always get the full versions via the download option – having the ability to play through the browser means you can flick easily between devices on the same account with a minimum of fuss. Some games are missing from the mobile section, but again, streamlining is the main reason, helping to keep the games that are there running smoothly on less powerful devices. There’s also a HD option available, however, if your mobile/tablet and internet connection are up to it.
Gala Casino Software & Gaming Graphics
As you might expect from a dedicated online casino using some of the best technology around, the graphics on Gala Casino’s games are of the highest possible standard, with specific download, browser and mobile versions to give the best experience possible at all times regardless of the device or platform. There are some very interesting innovations going on here, too – the ‘Macau’ part of the site even has a whole section dedicated to replicating the experience of being in China’s famous gambling resort, which offers something a little bit different from the norm and a unique experience to the site. Just because Gala Casino uses Playtech software, a popular choice for online casinos, doesn’t mean games are too ‘samey’ and like a lot of other sites out there. It’s full of interesting twists and modifications to really give it a personality of its own.
Our Gala reviews find that many, but not all, of the games come with a free play option so you can find out easily and first-hand what each individual game is like before risking your own money, which is always a positive. The combination of Playtech software backed up by other providers and customised for Gala Casino means that you can always be sure of an experience that is unique to the site but also of tried-and-trusted quality from the best providers around. It’s hard to fault Gala Casino for their software at all, really – it’s one of the areas where they stand out from the rest of the pack.
Gala Casino Online Support
One of the advantages of online casinos being associated with bricks-and-mortar establishments is that you can usually guarantee great customer support and reliability, and Gala Casino is certainly no different. As you would expect, they have a 24 hours a day, seven days a week operating policy and this includes both a live chat function on the website as well as a phone line which is completely free if you’re a resident of the United Kingdom. The support staff are well-trained and always available, with very little waiting involved, and almost all problems are resolved quickly and with a minimum of fuss.
The security systems on Gala are the absolute top of the range, and the site is well-designed and has few reported regular problems, so you’re unlikely to need the support in the first place. Gala Casino also seems to have one of the lowest reported rates of problems with withdrawals out there, which is a comfort for anyone who’s had a bad experience with other online casinos in the past. On the whole, you can rest assured that the support and professional service you’ll get from Gala Casino will satisfy you and put your mind at ease when it comes to letting them handle your money.
Gala Casino Deposits & Withdrawals
Our Gala review found that Gala Casino has a pretty hassle-free system for depositing and withdrawing money, which is quickly available and also allows you to set limits in accordance with responsible gambling. A huge variety of methods are accepted, from the usual major brands of credit and debit cards to a host of e-wallets, and PayPal. The latter is a valuable method for some as it can be one of the fastest ways to withdraw money, and often is the only way of getting it the same day – it’s not offered by every online casino out there.
One other feature of Gala Casino that will please high rollers is that anyone gaining access to the VIP section by the amount they wager will be eligible for speedier withdrawals to get their cash even faster. For players in the standard section, processing takes about three to five working days – not too bad, but certainly not the best out there. Yet what Gala Casino lacks in speed, it makes up for in reliability, with very few problems reported from players trying to get their hands on their winnings after striking it lucky. Combined with the added option of PayPal if you really must get your cash quickly, there’s a lot to recommend here.
Gala Casino Payout Policy
Gala reviews always note that Gala Casino have the big advantage for customers that they publish the RTP (Return to Player, or house edge) values of all of their games online, so you can see what the expected results for each game will be if you’re planning on settling down for the long haul. This is a great feature that not all casinos will provide, and will be very useful for regular gamblers. What’s more, most of these rates are pretty good – the majority are around the 94 – 96% mark, with some even over 99%. You won’t find too many better deals than that around on the internet, and you can ensure that over the long term, your losses will be pretty small.
Our Gala review found that although some of the individual games will have pretty low rates of return in the low 90s, if you check before you play, you’ll be able to find out the best available offer, comparing it with the payout table and seeing which game suits you before you dive in. Even if you’re still not convinced, of course, there’s an option to play the game for free before you risk your cash. With plenty of fair play checks independently verified in the background to ensure you get the right deal, Gala Casino have a solid payout policy that means you can be sure you’ll be playing with fair odds.
Gala Casino Pros & Cons
- Dedicated casino website run by a well-established company with a bricks-and-mortar presence ensures a thoroughly smooth, professional site guaranteed to provide a great online casino experience
- Great variety of games from different providers featuring top-of-the-range graphics and some inventive and immersive themes
- An excellent welcome bonus backed up with regular special offers and promotions for existing users
- Top-class customer support to deal with any issues from customers
- Very few reported problems with withdrawals
- Freephone customer support for Gala Casino UK players
- Fully-published Return-to-Player listings for all games, allowing you to see exactly which slots and table games are giving you the best offer over the long haul
- Free play option allowing you to try before you buy, so you can find the games perfect for you and learn the best rules and strategies
- A wide variety of ways to withdraw your cash including PayPal for a same-day service
- Streamlined games for download, browser and mobile, providing a lag-free and smooth experience
- Withdrawal times for credit and debit cards aren’t as fast as some other online casinos on the market
- Some games not available on mobile version due to streamlining
- Some games with pretty poor payout rates in the low 90% region
- A lack of no-deposit bonuses available for new sign-ups
Gala Casino in Summary
In short, Gala Casino reviews show that this online casino offers one of the best services around, and it’s hard to find too much fault with it. It does almost everything well. Owned by a huge company, and being a dedicated casino website run by experts in the field, it offers solid efficiency in all important areas with added know-how and glamour. The basics and details are very good indeed – the customer support is excellent, the site and games work brilliantly, and the software is sourced from a variety of companies and modified specifically for both Gala Casino and your device and platform to give you the best experience possible. The Return to Player rates all being fully published and the special VIP section are also great benefits for high rollers and regular gamblers.
With Gala casino reviews picking up on some pretty unique features and a very immersive experience – from the live dealers to the Macau section – there’s also plenty of unique stuff going on here. There are minor issues over the longer withdrawal times for card payments and the lack of availability for some games over mobile, but these aren’t major problems. Few players playing Gala have many problems with the site, particularly when it comes to the finer details, so if you like the look of the place and it appeals to you after you try, it’s a great choice to sign up, particularly when you consider the generous bonuses for new customers.