Slots Heaven Casino Promotions & Bonuses
Slots Heaven reviews often note that the site has some great promotions and bonuses and, of course, similar to most online casino and betting sites, Slots Heaven offers a welcome bonus, and a rather generous one at that.
This Slots Heaven review also finds that you can get a 200% bonus on your first deposit, with a limit of £400 being given out. In comparison to a lot of other online casino and betting sites, this is quite a good deal. It gets better too, as there doesn’t appear to be a minimum deposit required to get a 200% bonus. However, when depositing money to your Slots Heaven account, the minimum deposit (depending on the method) is £15, which is still a brilliant deal, as many first deposit bonuses can require a deposit as high as £50 to qualify.
Once you sign up, there are loads more promotions to take advantage of; for example, by depositing £30 you’re entered into the Fortune Fiesta draw to win £1,000 and a host of gadgets.
If you’re looking for a promotion that’s a bit more guaranteed, Slots Heaven doesn’t disappoint: you can get a 100% bonus on your first deposit of every month up to £500 or double that if you’re a VIP member.
Slots Heaven Casino Best Games To Play
Slots Heaven reviews often find with the games being easily accessible on whatever device you choose, you won’t be left disappointed, as there are a great variety of games to choose from. Despite the website’s name it’s not just slots games available.
This Slots Heaven review was impressed because Playtech provides the online casino games to Slots Heaven, there so many themed games to choose from – it’s hard to select which is the best. As Playtech has a deal with Marvel, there are loads of Marvel-themed games from Playtech to bet on. The Incredible Hulk slots game is probably our favourite, as it adds a cool, modern, and most importantly a fun spin on a classic casino game. All you need to do is match various objects from chemistry liquid containers to American style police cars to win money. One of the best things about the game is you can practise before you bet, which allows you to get a real feel for the game before you dedicate yourself to it and bet your hard earned cash.
But the angry green monster doesn’t do it for you then there is a host of other games, themed or not, that are sure to satisfy your online casino needs.
Slots Heaven Casino Software & Gaming Graphics
As previously mentioned in the Best Games to Play section of this Slots Heaven casino review, Slots Heaven’s games are provided by Playtech which have a variety of games, all with good quality graphics.
The two main methods of gambling with Slots Heaven are to download their desktop program or use their Flash pop up. Both ways work fine, but if you don’t have a Windows operating system installed on your computer, then you’re out of luck if you want to download the program as it’s Windows only, which can be frustrating for Mac users. So if you don’t have a Windows operating system on your computer then you’re forced to use the Flash player on the website, which is actually the easiest route of playing the Playtech games Slots Heaven has to offer; it’s quicker and less hassle to open up your web browser, especially if your computer isn’t the quickest machine.
If mobile casinos are more your thing, then you’ll be glad to know Slots Heaven does have an app, however it’s not actually branded as Slots Heaven, which can be a bit confusing. This is the same for the mobile site too, however you can verify it’s the official mobile partner/ version as there is a link on the Slots Heaven website that you can follow. Like the online version, the graphics are great and perfectly optimised for whatever device you are using.
Slots Heaven Online Support
You always want to read your Slots Heaven casino reviews when you’re betting your hard earned money on an online casino, you need to be guaranteed that any queries, questions, or even problems that arise can be dealt with quickly, swiftly, and efficiently. Which is why it’s great to see that Slots Heaven has an online live chat system.
It’s a good system, but it’s not that well advertised, although a benefit to that is it isn’t an intrusive feature, which can be annoying on any website, especially if you don’t require assistance. Nevertheless, the ‘contact us’ page is easily displayed; this is where you’ll find all the contact options, including phone, email, and of course the live online chat.
One catch to the online live chat is the process you need to go through in order to speak to a representative. You need to enter an email address, a name, a username and pick a subject such as Bonuses & Promotions, and finally enter your question. Once you submit all of that you’re connected within 30 seconds (their average wait time is 26 seconds), but then it gets a little bit frustrating as you’re required to confirm your date of birth, email address and username, which is a bit tedious when you just want an answer to a quick question.
With the online live chat being such a long process until you get an answer, it might be best to check the FAQ section of the website to see if your query has already been answered there.
Slots Heaven Deposits & Withdrawals
Slots Heaven Casino reviews often say one of the most frustrating things you can encounter when using an online casino is that the minimum deposit is extortionate or that your preferred method isn’t accepted, but if you opt for Slots Heaven then you probably won’t encounter that.
Slots Heaven offers a variety of ways to deposit your money, with a minimum of £15 or £20 depending on how you deposit your money. PaySafe Card, Skrill and Neteller are the only options that allow you to deposit £15.
But if you’re happy to fork out the extra fiver then you can use bank transfer, Citadel Internet Banking, EntroPay, InstaDebit, WebMoney, EcoPayz and of course your debit or credit card, with a host of providers including popular ones such as Visa and MasterCard.
If you’re a big spender then that will alter the way you deposit your funds, WebMoney, InstaDebit and Citadel Internet Banking all have a limit of £5,000. If that’s no enough then every other service mentioned is £10,000, except debit/credit card which is a whopping £25,000.
To withdraw your winnings you can use you preferred method but it’s a bit complicated, as their payout policy is quite extensive. Read below to see what you have to do to get your winnings.
Slots Heaven Payout Policy
So you’re making a bit of money and it’s time to cash out to withdraw your winnings. With Slots Heaven, it’s not a very straightforward job. For a start you’ve got to prove who you say you are, this is to prevent online fraud according to their FAQ.
You need to provide a copy of a photographic identification, a passport, driving licence or national ID are all accepted forms of photographic identification by Slots Heaven.
In addition to photographic ID, you need to produce a copy of the credit or debit card used to fund your account, both front and back. Now at first this sounds very dodgy, but you can withhold your security code, as well as the first six and last four digits of the front number.
The amount of money you can withdraw is limited from £15,000 to £30,000, depending on your subscription level. The minimum also depends on how you take out your money, as does how long it takes to reach you. It can take up between one and 21 days depending on what process you choose, bank draft is the longest estimation with up to 21 days.
Slots Heaven Pros & Cons
The biggest pro for Slots Heaven has got to be the mobile site. While it’s just a partner, with Slots Heaven working on their own, it’s a good site and it’s very similar and familiar to Slots Heaven’s online site.
Their sign up bonus is probably the second best thing about the website, just solely on the minimum you can deposit in order to qualify for it. Depending on what service you use this would be £15, which is brilliant if you’re a bit hesitant about the site. If you are, you do have the opportunity to try before you buy and play for free.
Slots Heaven’s withdrawal process is probably the biggest con – it’s long, it’s lengthy and frankly a bit of a hassle. It’s understandable why they do it, but it’s not a common thing. If Slots Heaven wasn’t operated by Mansion, it’s definitely something you should be cautious about, but Mansion are a well-known brand, so while the process is long, they must deem it necessary.
The online live chat is also another long process too, which seems to be a bit of a common theme for Slots Heaven; you’ve got to do too much to just access someone to talk to quickly. If you need someone to talk to urgently, picking up the phone would probably be easier.
Slots Heaven Casino In Summary
While Slots Heaven has a plethora of great games to play, which our Slots Heaven Casino review found are all free to try or practise as they call it, it does have its hang ups. If you’re trying to make a quick buck, this isn’t the site for you.
Their long-winded withdrawal process means it could take a few days before you can even attempt to withdraw your money, and, after you’ve request a pay out, it can take up to three weeks for the money to actually land in your account.
The games on offer are great, fun, and add a twist on classic games. But what online casinos that use Playtech software don’t offer that experience? There real ace is the mobile site and app. If they didn’t have those, they would really be trailing behind competitors in terms of other aspects of their website, which is probably why they offer such a great welcome bonus.
To succeed, they really do need to streamline their withdrawal process, if they make that quicker and of course connect the brands of their mobile site/app then they could really go far as an online casino. But at the moment, there isn’t anything special about Slots Heaven.