Sapphire Rooms Reviews Of Casino Promotions & Bonuses
Sapphire Rooms casino reviews always note that this site offers a pretty nice bonus package to new customers that certainly competes with the older and more established brands on the market. It mostly comes in the form of a good old deposit match – new customers will get up to £500 in welcome bonuses, staggered across the first few times they put money into their account. The first deposit is a generous 200% match up to £50, the second is a 100% deposit match up to £200, and the third is a 50% bonus up to £250. So, £500 in total, for which players will have to deposit £725 to receive. Not a bad deal, and the wagering requirements needed in order to actually be able to withdraw the money as cash aren’t too bad either – a standard 30 times.
Players can also opt for a £5 no-deposit bonus, although this isn’t as good as it sounds – it carries a quite incredible 100 times wagering bonus, one of the highest anywhere in the online casino world. That’s to be used strictly for testing out the games – it even has a maximum of £25 winnings, to boot, so you’re unlikely to get much from the offer. Fortunately, the regular bonuses on offer won’t leave you feeling left out either – Sapphire Rooms Casino has a host of regular promotions and special offers that allow you to boost your deposits even when you’ve been playing at the casino for some time. Overall, ignoring the no-deposit bonus, it’s a nice package for new sign-ups and regular stalwarts alike, certainly competitive with some of the biggest brands out there in the online casino world and worth checking out.
Sapphire Rooms Casino Review Of Best Games To Play
One of the best things about smaller indie casinos like Sapphire Rooms is that they produce all their own games themselves, so you can be sure that you can’t find the games here on offer anywhere else. This isn’t another casino just using the same games as all the other major operators – they have a real personality of their own and all of their games are totally unique to Sapphire Rooms Casino. The focus is definitely on the slots, although there are a few table games included too. Frustratingly, they’re really badly ordered on the website, without even the ability to separate the slots from the table games when you’re browsing their library. This could really do with improvement.
Despite that, the games on offer are actually very good, and have some nice variety to them as well. There are simpler slots too, not just the complex 30-line monsters, and the table games are pretty self-explanatory. Overall, Sapphire Rooms Casino have done a great job of producing their own library of games, and while that has resulted in a smaller collection of available titles, what’s on offer is varied enough to satisfy almost any customer coming through, regardless of playing style, preference and bankroll.
Sapphire Rooms Casino Software & Gaming Graphics
As we mentioned above, a Sapphire Rooms Casino review will pick up on how this site develops all their own games in-house, so the software is uniquely built for the website. While that might lead to some concerns about quality, the graphics on the games is all up to a pretty high standard, and the games have been independently tested to ensure that they’re fair, the random number generators work smoothly, and that you’re getting what you pay for. What’s more, with Sapphire Rooms Casino focusing on the mobile market, the games are all designed with handheld devices in mind, so if you’re someone who likes to gamble on the go, you’ll find all of the games in their library available on your phone, and fully optimised too.
The layout of the website is somewhat frustrating, and some of the games lack the more advanced features that you might find on software provided by larger third-party developers. In general, Sapphire Rooms Casino keeps it simple and functional. Some players may prefer that, others might not – it’s all a matter of choice. But the software here is certainly solid and trustworthy – this is a very professional outfit that definitely competes with the best the industry has to offer.
Sapphire Rooms Casino Online Support
With Sapphire Rooms being a small indie casino, you may fear that customer support might be one area where it can’t compete with the biggest names on the market, and while this isn’t always the case for smaller casinos, unfortunately it’s true for Sapphire Rooms. There’s no live chat option to get in touch with their customer support team, with the only two options available being telephone and email. What’s more, the site doesn’t state what time their customer support service is active from – it’s unlikely to be 24 hours a day, and that could prove problematic for some gamers, particularly those based outside Europe (the telephone helpline is a London number).
This Sapphire Rooms review point out the fact with Sapphire Rooms optimised and a simple site, there have been few reports in customer Sapphire Rooms Casino reviews of many problems. But for players who like the security of having a 24 hour, seven-days-a-week customer support team on hand to help if anything goes wrong, that might be a bit of a problem. In general, their staff are pretty helpful, but aren’t the quickest out there at responding to emails. The site does have a large FAQ section to work through if you can’t get in touch, but overall it would’ve been nicer to have a more comprehensive customer support service available. Unfortunately, this is one area where Sapphire Rooms fails to match the standard of the big boys on the market.
Sapphire Rooms Reviews Of Deposits & Withdrawals
Unlike some other small indie casinos, Sapphire Rooms offer a wide range of payment options for deposits and withdrawals, so you have a good choice when it comes to moving money to and from your account. Major credit and debit cards are accepted, and there’s also the option to use a variety of e-payment methods like Skrill and Neteller for quicker withdrawals (although PayPal isn’t an option, which will be frustrating for some players who prefer to use it to do their banking).
All Sapphire Rooms reviews point out the fact the main problem, however, comes with the addition of a 72-hour internal processing time, or ‘pending period’, added on to withdrawals from Sapphire Rooms Casino. This is in addition to the time your payment will take to clear with your bank or the e-payment company you use, which means that, in practice, most withdrawals can take over a week for you to get your hands on your cash. This is far from an unknown practice among casinos, but for a small indie company to be taking such a step against the customer, it’s really frustrating. It’s not hard to find places that don’t add in this needless time to withdrawals, even among smaller casinos on the market, so this might be a reason for some players to stay away, even if there have been few reports of problems with the withdrawals actually going through overall.
Sapphire Rooms Casino Payout Policy
All Sapphire Rooms reviews point out the fact Nektan publish all of the payout rates and audits of their games online, so you can find out the overall payout rate of Sapphire Rooms Casino pretty easily if you look on the main company website (although it’s not very clear on how to access this information from the casino site itself.) There’s no option to look at the RTP (return to play, or house edge) numbers for individual games, and so no way to compare them against each other, however, which will frustrate some players, particularly high rollers or those who like to sit down at one game for long sessions at the casino.
Yet with the overall payout rates published and independently audited, you can be sure that you’re not getting a bad deal. A 95.55% payout rate for the slots, and a whopping 98.50% payout rate for table games is very good indeed, and one of the better payout rates you’re likely to find online. It’s a bit of a shame that those return-to-player figures on individual games aren’t available, but with a high overall payout rate, you can be assured that you’re getting a good deal anyway. It’s one area where Sapphire Rooms Casino certainly competes with the best around.
Sapphire Rooms Casino Pros & Cons
- A nice indie casino offering a real personality, uniqueness and flavour to its online casino
- Really well-optimised for mobile devices so you can game on the go without any technical issues
- A great collection of games developed in-house that you can’t find anywhere else on the market
- Some very good bonuses for both new customers signing up and weekly offers for regular players
- Fully-functional VIP section to give extra special features for high rollers
- A decent balance between slots and table games overall
- Very good payout rates, particularly for table games where the figures are over 98%
- Fully audited payout rates and games tested by independent companies to ensure that you’re getting a fair deal as a player
- All games available on mobile devices
- A lack of 24 hour customer support or a live chat option, with the support system lagging behind more established companies on the market
- Not as wide a choice as some other online casinos due to the games all being first-party developed
- Some games lack the additional features of many games developed by bigger third-party companies
- No option to pay via PayPal
- Very high wagering requirements on some bonuses, such as the no-deposit £5 bonus
- Needless internal processing time added to all withdrawals making getting your hands on your winnings a lengthy process
Sapphire Rooms Casino In Summary
In summary, after reading a Sapphire Rooms review it’s hard not to admire what Sapphire Rooms are trying to do – a small independent casino looking to mix it with the biggest and most established names around by offering something different for their customers. And there are certainly a lot of things they do well – their library of home-developed games is really nice and, even if they’re generally simpler than some of the other games available from third-party develops, they’re well-designed and offer a great experience for customers. Mobile optimisation also helps those who prefer to game on the go, and the bonuses are as good as you’ll find from the biggest companies.
This Sapphire Rooms Casino Review found that while this is all very nice, some players might feel that the nuts and bolts of the casino aren’t as strong as bigger brands and might be kept away. The lack of options when it comes to online customer support, as well as the lengthy payout rates and inability to pay via PayPal, along with the generally smaller and more amateurish look and design of the website might be an inconvenience for some players and drive them into the arms of the bigger casinos out there. That’s a real shame, because there’s undoubtedly something really good about Sapphire Rooms. With the bonuses on offer being pretty generous, it’s definitely worth a sign-up to see if it’s for you. Check it out at www.sapphirerooms.com.