PlayHippo Casino Promotions & Bonuses
This Review of PlayHippo Casino found that Play Hippo has a sizeable welcome bonus. When you register with the site and make your first deposit, PlayHippo will match it with a 100% bonus of up to 150 euros. If you’re playing in the UK, it’s easy to work out how much this is in pounds by checking one of the online currency converters. PlayHippo operates in euros, since its market is Europe-wide.
To redeem your first deposit bonus, you’re required to wager 35 times the bonus amount. This isn’t a bad deal when you consider some online casinos require players to wager up to 90 times the bonus amount before they can redeem their first deposit bonus.
Customers can also benefit from the casino’s loyalty programme, Club Hippo, where the latest bonuses and promotions are updated regularly. Players can receive various reload bonuses and free spins. The latest bonuses are always detailed on Club Hippo, so check there daily to ensure you don’t miss out.
A Play Hippo review reveals that the typical bonus invites customers to make a single deposit of 30 euros and receive 10 free spins on a game such as Victorious. Alternatively, deposit 100 euros and receive 50 free spins, or deposit 300 euros and receive 200 free spins. Customers can benefit from taking part in one of the promotions, or all of them. Keep checking on the Club Hippo tab to find out the latest promotion and which game will offer the free spins.
PlayHippo Casino offers a monthly reload bonus to reward loyal customers and also weekly free spins. The Club Hippo link lets you know the details of the monthly and weekly promotions and bonuses. While playing at PlayHippo Casino, you’ll earn comp points to reward players’ loyalty. Comp points can be redeemed at a rate of two euros for every 200 comp points earned.
PlayHippo Casino Best Games to Play
Reviews of PlayHippo Casino show this site offers a varied selection of casino games, including video slots, classic slots, table games, jackpot games, video poker, scratchcards, keno and bingo.
PlayHippo casino reviews note that games are divided into seven sections, with the most popular undoubtedly being video slots. It’s bursting at the seams with more than 350 games and contains just about every popular online slot you’ve ever heard of, such as Gonzo’s Quest, South Park Reel Chaos, Jack Hammer 2, Jurassic Park and Starburst, to name but a few.
The second section is for table games and comprises around 24 different varieties of popular games. These include casino poker, multiple versions of blackjack and different types of baccarat, including punto banco. The third section features classic slots, where there are around 30 online varieties of traditional games played on three-reel, one-armed bandits.
The fourth section features jackpot games, where you’ll find 27 often quirky cash jackpot games that don’t fit into the slots category. Being a Netent casino, PlayHippo participates in Netent pooled jackpots on Hall of Gods jackpot, Arabian Nights jackpot and Mega Fortune jackpot games. Netent local jackpot games include bonus keno, Caribbean stud poker, Cosmic Fortune, Geisha Wonders, Icy Wonders, Super Lucky Frog and Tiki Wonders jackpots.
Sections five and six on the PlayHippo Casino games tabs are divided into scratch cards and video poker respectively. You’ll find an impressive 63 scratch card games and 28 video poker games.
The seventh and final section is for “other” games, such as bingo and keno, for example. PlayHippo Casino has a solid, well-stocked casino catalogue, but as yet doesn’t operate a live casino option.
PlayHippo Casino Software & Gaming Graphics
The software used by playhippo.com is EveryMatrix and Netent, while the poker uses Cake Next Entertainment. It’s compatible with Windows and Macintosh operating systems on your desktop computer and with Safari and Android on mobile devices.
The PlayHippo Casino site is particularly helpful in that it has a section under the “technical” heading that details every operating system with which it’s compatible and suggests troubleshooting options, should there be any issues. All game play is stored securely on PlayHippo’s servers, so in the event of a disconnection due to an internet problem, you can log back into your account to see the outcome of any bets you had wagered or games that you were playing.
The PlayHippo Casino reviews online are generally in agreement that the site’s software and graphics combine to create a lively gaming experience. The casino is renowned for looking modern, bright and colourful, with a layout and design that’s easy to navigate.
In terms of gameplay, Netent is a highly-respected and reliable gaming software provider and an enjoyable experience is assured, with crisp, clear graphics, fast, glitch-free gameplay and clear audio.
Having multiple software providers, PlayHippo offers players a greater variety in games with high-quality graphics that are as pleasurable to play on a mobile device as they are on a PC.
PlayHippo Casino Online Support
PlayHippo Casino review finds that this site offers assistance from its customer support team 24 hours a day, seven days a week. The well-trained support staff aim to provide useful answers to any queries about playing on the PlayHippo site, gaming products, bonuses, deposits and any other issues that may arise.
They aim to respond to queries within 24 hours, although usually, the response time is much faster than this and the 24 hours quoted is the maximum amount of time you’re likely to wait on the odd occasion.
Perhaps surprisingly, PlayHippo Casino doesn’t offer an online chat facility for customer support. It’s certainly in a minority for not having a live chat option in this hi-tech age, where live support on casino websites is the norm. Instead, the means of contact on PlayHippo is email. The site states that customer support staff are on hand 24/7 to answer email enquiries.
In order to raise an issue by email with customer support, you must tell them the email address that you use to log into playhippo.com, your date of birth and your full name to pass security checks.
This review of PlayHippo casino states that the answers to many common questions are available in the site’s “help” section, so if you have a general enquiry, the answer may be found here and you may not have to contact customer support. This can be a quick way of finding answers, as there’s plenty of information at your fingertips right away.
For queries that can’t be answered in the “help” section, customer services advises customers to contact them. Priding themselves on a fast service in responding to enquiries, PlayHippo pledges that if an answer isn’t received within 24 hours, the customer may be eligible for a surprise gift to be sent to their gaming account to compensate for this.
PlayHippo Casino Deposits & Withdrawals
There are several methods of depositing into your PlayHippo Casino account, including all VISA and Mastercard credit and debit cards, a bank transfer and e-wallets such as Neteller. To deposit money, register on the site, click on “my account” and “deposit money” and then choose your preferred payment method.
With most payment methods, the money you deposit will be available immediately, apart from a bank transfer, which can take up to seven days to clear to your PlayHippo account. There are no fees for depositing money into your account. There’s a minimum deposit amount of 10 euros and a maximum deposit amount of 5,000 euros per day.
Players can set monthly, weekly or daily deposit limits themselves to stop them from over-spending by going to the sub-section of PlayHippo’s site under the tab “responsible gaming – deposit limit” and setting themselves an affordable limit.
You can request a withdrawal at any time you choose, on condition you’ve met all requirements and have been authorised for withdrawals on the PlayHippo Casino system. You can withdraw as many times as you require. However, due to anti-money laundering laws, you can’t withdraw money from your PlayHippo account for 24 hours after a deposit has been made.
The minimum withdrawal amount is 10 euros. The maximum withdrawal amount is 5,000 euros per day. If you win a large sum, the PlayHippo customer services team will assist you to make a larger withdrawal.
This PlayHippo review states your winnings will be paid back by the original method that you used to make the deposit, such as your debit card, wherever possible. If you’ve requested a withdrawal and then change your mind, you can contact customer services and if the withdrawal hasn’t been processed, you can stop it and it will be returned to your PlayHippo account.
PlayHippo Casino Payout Policy
Normally, withdrawals will be paid back to the means you used to make the original deposit. But Play Hippo reviews find that if you require payment by another means, you’ll need to forward documentation to PlayHippo to verify your new method.
This is because of money laundering laws and is common practice in casinos for the security of customers and their financial information. Unless specifically authorised, any new payment method for withdrawals won’t be used and your payment will be returned to your deposit method.
Players are entitled to one free withdrawal per month. If you need to make more than one withdrawal a month, you’ll be charged a 3% fee, up to a maximum of 50 euros. PlayHippo advises that your own bank or card issuer may charge a fee on top of this.
The amount of time it takes to process a withdrawal depends on the withdrawal method. Full details of estimated processing times are available on PlayHippo. A common customer enquiry is why it takes days to withdraw money from playhippo.com when deposits are available instantly in your casino account.
This is because verification checks take place before PlayHippo Casino will permit a withdrawal to be paid out. The checks are pretty standard and are part of an ongoing effort to maintain the security of customers’ money. The casino states that any further delays are due to the processing time of customers’ individual bank or card issuer.
You can’t withdraw money from your PlayHippo account and have it sent to someone else’s bank account, as this is a third-party transaction that’s not permitted under any circumstances.
PlayHippo Casino Pros & Cons
- As a relatively new casino operator, PlayHippo has a fresh, vibrant feel to its site, where there’s a good mix of popular and new games. The site’s easy to navigate and any PlayHippo Casino review will tell you there’s an amazing number of slots, where you’re likely to find some old favourites. With a good all-round selection of games, there’s something for every taste.
- The bonuses are pretty generous, in particular the welcome bonus. There’s a good selection of ongoing promotions and bonuses and the Club Hippo loyalty programme rewards players for their continued playing on the site.
- The software and graphics are good and there’s no loss of quality when you play on a mobile device, as the software performs as well on a tablet or mobile phone as it does on a PC. Netent always produces some exciting games, with clear software and audio that combine for a pleasurable gaming experience. There’s also a useful technical help questions and answers section that outlines any troubleshooting procedures should you encounter any problems. This feature is quite a rarity on online casinos.
- The PlayHippo Casino customer support team promises a quick response and the possibility of compensation to your online account should they fail to respond to your enquiry within the promised time of 24 hours.
- There are many ways of making deposits and withdrawals and the withdrawal times are good. Options such as e-wallets are available for those customers who don’t like using their financial information online.
- The one blip in the PlayHippo Casino operation is its current lack of a live casino option. In today’s competitive casino gaming industry, almost every operator offers a live casino and it’s something they should look at seriously to keep pace with the major online casinos. However, overall, PlayHippo gets the thumbs up, as it’s a fun casino to play and looking at the reviews, it has a reputation for honesty.
PlayHippo Casino in Summary
PlayHippo reviews state this site boasts a large number of high-quality games. There are almost 600 in total, so you’ll never be short of something to play. With the simple site navigation, you can hop around between games with ease and all you need is a good internet connection to ensure you’re transported to the next game within seconds.
PlayHippo reviews state this is a young, fresh site, with the famous hippo logo perhaps appealing to younger gamers, although in reality, the quality of the games on offer should appeal to gamers of every generation.
The welcome bonus is generous and the wagering requirements are fair in comparison with many casinos, so it’s worth signing up to take advantage of the 100% bonus and ongoing offers. With plenty of deposit methods, with money instantly in your PlayHippo account when you deposit by certain methods such as e-wallets and debit or credit cards, you can pop the cash into your casino account and start playing right away.
This PlayHippo review states this the PlayHippo Casino is geared up to play as effectively on any mobile device as it does on a PC, so wherever you are, it’s easy to log on to your account and enjoy a fast, exciting gaming experience.
If you’re interested in trying out the PlayHippo Casino for yourself and playing its wonderful array of games, click on our affiliate link to experience this modern, fun online casino, whether you’re relaxing in the comfort of your own home, or on the move. You’re sure to find something to your taste and may even find some hidden gems of games tucked away that you won’t find anywhere else!