Moon Games Casino Promotions & Bonuses
Our Moon Games review team knows most online casino sites have a welcome promotion, and Moon Games are no different, but theirs only consists of a 100% bonus. However, they do redeem themselves by setting the ceiling to a whopping £500, and to qualify for the promotion you only need to deposit a minimum of £10, which as far as welcome promotions go, is quite low. This promotion is probably aimed at attracting the more hesitant online casino users, due to the low deposit.
But once you’re in, our Moon Games review notes that there are two more welcome deposits; the second and third deposits will get you a 50% bonus up to £500.
You can also get a £10 bonus for every friend you refer to Moon Games, which is great if your circle of friends are all into online casinos. They aren’t advertising a limit to how many friends you can invite to Moon Games, so you could rack up quite a bit of free credits if you’ve got enough friends.
Some of their other promotions aren’t that great, though; every week you can get 25 free spins but only if you deposit a minimum of £100, which seems a bit excessive. If you deposit £500 you’re entered into a Mystery Giveaway, where you can win free spins, coins, and vouchers.
Overall, the promotions, with the exception of the welcome ones, seem to be aimed at the big spenders rather than your average gamer, which could be a bit frustrating for those who don’t want to part with much cash.
Moon Games Casino Best Games To Play
Moon Games Casino reviews find the site has hundreds of games to choose from, including some themed games. With such a vast amount on offer, it’s doubtful that anyone who’s signed up with their decent welcome bonus will be disappointed by the choice.
Moon Games Casino reviews find that Moon Games use the same reliable software that all 888 Casino websites use. If themed games are what you are after then Moon Games will not disappoint, as there are still quite a few big names on the site’s roster. Although there aren’t as many branded games available as there are on other online casinos, some big names, such as popular TV show the X Factor and the cartoon South Park, can be found on the Moon Games website.
If branded games are your thing then you’re going to be sorely disappointed, as Moon Games is mainly home to themed games such as the Wizard of Oz. Our favourite is the Amazon Wild slots, which you can test for yourself without putting any money in.
Moon Games Casino Software & Gaming Graphics
Moon Games reviews also comment on how the graphics are pretty good across the site, whatever device you choose to play on. When accessing Moon Games on a mobile device, the graphics and experience don’t falter, as is the case with some other online casinos.
Moon Games reviews also comment on how the majority of the software used on the Moon Games casino site is from 888, known as Dragonfish; however, there are games on the site made by other providers, such as the aforementioned Amazon Wild slots game, which was created by Ash Gaming. Others include Cassava, Eyecon, Gamescale, IGT/Wagerworks and of course NetEnt. Collaboration with a number of providers creates a wide range of games with different graphics and experiences, providing the player with a rich and varied experience.
As previously mentioned, you can play on most devices including iOS phones and tablets, Android phones and tablets, Windows phones and tablets, and even BlackBerry phones. Of course, the desktop version of the site can be accessed using either a Windows or an iOS device. So whatever you use, you’re pretty much covered with Moon Games.
Moon Games Casino Online Support
A Moon Games casino review doesn’t really find that Moon Games offers much online support in comparison with some of its competitors. Many online casinos we’ve reviewed offer some sort of live chat, which is quick and responsive, yet Moon Games do not offer this service, which does put players at a disadvantage if they require instant support.
This can be incredibly frustrating for the online casino user, especially when you are using the site and you have only got a quick question to ask. Their website claims they are there for their users 24/7 but their advertised phone numbers don’t confirm that. A plus side is that you can call for free if you’re in the United Kingdom, but nothing is mentioned about whether this is the case in Gibraltar. If you’re a VIP member you can access your own hotline, but only between the hours of 8:30-17:00, which is difficult if you work 9-5 and tend to play on Moon Games in the evening or later at night.
If you don’t want to speak on the phone, then you can submit a text inquiry; just provide your name, email address, a subject and your query to do so.
Moon Games Casino Deposits & Withdrawals
One of the great benefits of using Moon Games is that you can set a deposit limit for yourself. A daily, weekly or monthly limit can be set so that you don’t spend more than you can afford. It’s a great feature provided by Moon Games, as it benefits both them and you. It makes sure than you can afford to keep gambling regularly with Moon Games, and it ensures that you don’t go over what you can afford to spend. It’s a great policy that adheres to the gambling responsibly campaign in the United Kingdom. The site itself has a deposit limit: there is a daily limit of £5,000, a weekly limit of £10,000 and a monthly limit of £25,000.
There are variety of ways to deposit your cash to your Moon Games account; popular methods such as PayPal, MasterCard, Visa, Maestro are joined by Neteller, Entropay, and Paysafe card.
Moongames Casino Reviews find that before you can withdraw any money you need to have deposited a minimum of £30, and you must verify your identity. There are further restrictions on the withdrawal process; you can only use UK Visa cards, MasterCard cards, Maestro cards, a Neteller account, or a PayPal account. Read on to find out more.
Moon Games Casino Payout Policy
As previously mentioned, to withdraw your money you need to verify that you are who you say you are in order to prevent fraud. To prove your identity, you must be able to provide a form of photographic identification in the form of a passport, a driving licence or a National ID card. You also have to provide a copy of your debit or credit card, but you are allowed to withhold the security number on the back and the middle eight digits on the front.
A Moon Games casino review finds this tedious process can get even more frustrating, as you may be required to prove where you live in order to access your winnings. If you’re attempting to withdraw a large amount of cash then you will need to provide a notarised document.
Moongames Casino Reviews find that if you are on a hot streak then it would be best to withdraw that amount at the end of the day, as Moon Games sets a limit of three withdrawals a day. In addition, the minimum withdrawal amount is £30, which isn’t the best but it’s certainly not the worst. The payout policy is slightly frustrating, especially if you’ve won big, but at least it demonstrates that Moon Games are thorough by trying to eliminate fraudulent activity. This shows they are an online casino to be trusted.
Moon Games Casino Pros & Cons
One of the biggest pros of using Moon Games is that you have access to a large and varied catalogue of games compared to a lot of online casino sites that use Playtech software. This means you’ve got a lot of different games to choose from, which adds to the playing experience by keeping it fresh, and gives you access to a number of alternatives if you get tired of playing the same game.
The biggest pro has got to be the welcome deposit; Moon Games have a minimum deposit of only £10, which is great as not all the games on the Moon Games website are available in the demonstration mode. But this welcome deposit isn’t all it’s cracked up to be; a 100% bonus is not fantastic, but Moon Games do make up for it with the £500 ceiling.
Nevertheless, Moon Games don’t offer the best support network for customers, as the lack of a live chat function puts players at a disadvantage. Adding this would greatly benefit all players, from those who play early in the morning to those who game late at night. However, your own VIP hotline can be accessed between 8:30-17:00, and calls from the UK are free, but as this method of support is only available during office hours, many players who work regular hours will not be able to benefit from the service if they only play in the evening.
This Moongames Casino Review finds that a lengthy process and a lot of restrictions on the withdrawal process is another frustrating con, especially when you’ve won a big amount of money and you want to withdraw it quickly.
Moon Games Casino In Summary
Moon Games is arguably not the best online casino site available when you compare it to some of its competitors; while the graphics are of good quality, they are pretty much the standard for any reputable online casino site. While you can try a few games for free before creating an account, your options are rather restricted. This is why a £10 welcome deposit is such a great thing for the casino to offer, as it means you don’t put a lot into your account for your first play.
However, while the welcome bonus may be good and the bonus ceiling is high, it doesn’t really benefit the customer as much as some other welcome offers. Shopping around for the best deal is definitely recommended.
Furthermore, the withdrawal process is not efficient enough and it’s very restrictive, especially with a minimum withdrawal of £30. This can prove very frustrating, especially when you have won a big prize and you want to withdraw it quickly.
This Moongames Casino Review finds that overall, there are other casinos that offer better welcome bonuses and easier, more straightforward withdrawal processes. Moon Games needs to change a few things if they want to compete with the best online casinos in the United Kingdom, yet they do offer a wide selection of games from a multitude of providers. Click on the links above to find out more about Moon Games.