LuckyBalls Casino Promotions & Bonuses
Our Lucky Balls Casino Review finds that LuckyBalls offer a pretty simple bonus for any new customers – it’s a standard deposit boost, for the first two deposits made by players into their account. Both offer a 100% match, up to a maximum of £100 each, for a grand total of £200. The wagering requirements are pretty much industry-standard, at 30 times for both of the deposits, and it only applied to the bonus rather than both the bonus and the deposit, so overall it’s not too bad a deal.
Our Lucky Balls Casino Review finds that there’s more – both bonuses also come with 25 free spins each, the winnings from which have a lower wagering requirement at 20 times. New players will also be entered into a prize draw to win £25 of bonus money, which only needs to be wagered 15 times. The only downside is that there doesn’t appear to be too many regular promotions for new players, so most punters will be stuck with the opening offer for a while – the new offers don’t go up as regularly as on other sites, so if players are looking for somewhere to settle in for the long haul, there might be better alternatives out there. Overall though, the welcome bonus is pretty standard, but it does what it says on the tin and is a nice way to boost your bankroll.
LuckyBalls Casino Best Games To Play
Our Lucky Balls Casino Reviews finds that LuckyBalls uses a variety of content from the best third-party software developers in the industry, so there’s certainly plenty here to keep you occupied. Without relying on just one, you’ll get the best of all worlds – all of your favourite games will be here, you’ll be assured that the games are of a state of the art standard, but there’s also the option to look out some more obscure and less well-known titles among their extensive library of titles.
Our Lucky Balls Casino Reviews finds that the only problem is that while, as with most online casinos, the focus is definitely on slots, there’s a bit of a lack of table games or much else. The choice of roulette, blackjack and video poker is rather slim and could really do with a boost, although there is an option for LuckyBalls bingo to be played in the same place without having to register at a whole different site, as can often be the case with some online casinos. Overall though, it’s a nice collection for a small online casino, and you can even search by the theme of the slot available, if you’re looking for something specific. Pretty much everything you could imagine is covered, and if your preference is on the slots, then you’ll certainly be right at home here.
LuckyBalls Casino Software & Gaming Graphics
As we mentioned before, LuckyBalls Casino uses a variety of different third-party software developers, as its build off the B3W platform, which integrates them all pretty seamlessly. As a result, you’ll get a great selection of top of the range games that boast good-quality graphics and a lot of extra features. LuckyBalls may be small, but it’s certainly not an amateurish operation, and the slots are just as good as you’ll find at some of the biggest and most well-known brands out there in the online casino world.
Our Lucky Balls Review finds that tying all this in is a smooth and well-developed platform and website which allows you to move between those games with ease, and a good search function to let you find what you’re looking for quickly. The site is also optimised for mobile gaming if you prefer to gamble on the go, and while not all games are available, you can still get a good choice, and it shames some other larger casinos on the market which make little effort to adapt their websites towards mobile gaming. LuckyBalls ia a pretty forward-thinking site, and you’ll find that it’s all smooth, modern and well-run beneath the cheap and cheerful look. Overall, it’s a great package of software and design which makes for a pleasurable experience.
LuckyBalls Casino Online Support
Lucky Balls Review finds that many smaller online casinos can sometimes let themselves down when it comes to the nuts and bolts of running a casino, and customer support is often one of these ways. Unfortunately, LuckyBalls does this to some extent, as unlike many bigger online casinos out there on the market, it fails to offer a 24 hour customer support service. Their live chat and telephone lines are down between the hours of 7am and 11pm GMT, which could be particularly problematic for players from outside Europe, where time zones will mean that the downtime will coincide with peak hours.
Nonetheless, you can still access the customer support by the tried and trusted three methods of email, live chat and telephone support, and when they’re around, their staff are all helpful and efficient at dealing with any problems you might have. Most customer Luckyballs casino reviews have complimented the staff and few seem to outline many problems with the site to begin with – it just would have been nicer if staff were available at any hour. Although this is common for smaller casinos out there, customer support is certainly one area where the bigger boys definitely have a clear advantage over the likes of LuckyBalls.
LuckyBalls Casino Deposits & Withdrawals
Lucky Balls Reviews find that another area where smaller online casinos can have a hard time competing with the bigger and more well-established brands on the market is banking. When it comes to depositing and withdrawing, players want to be able to move money in and out of their accounts as quickly as possible, but things aren’t too bad on LuckyBalls. There’s certainly a wide range of payment options available, for a start. Major credit and debit cards can be used, and there’s the option to use a wide range of e-payment methods too, like Skrill and Neteller, which tend to be the fastest way of getting your hands on your cash. Unfortunately though, PayPal users will have to go elsewhere – that’s not an option here.
Lucky Balls Reviews find that the only frustrating part is that LuckyBalls add a two-day pending period onto all of their withdrawals, adding 48 hours to the usual time it’ll take you to get your hands on your cash. This is frustrating for players, and often pushes withdrawals for cards into taking a week or longer for no real reason. While this is far from an uncommon practice, there are plenty of online casinos out there that process things at their end virtually instantly, so if you’re looking for quick withdrawals, LuckyBalls isn’t for you. It’s another area where it lets itself down, even compared to some of its smaller rivals as well as the biggest names.
LuckyBalls Casino Payout Policy
Unfortunately, LuckyBalls fails somewhat in its player-oriented mission by not providing any RTP (return to player, or house edge) figures or payout rate statistics for its games. This is a little frustrating, as it gives you no way of knowing how good a deal you’re getting when you sit down and play, and although various associations and audits will assure you that you’re not being ripped off or treated too unfairly, it would be nice to have the figures to be able to see what rate was expected, even across the whole casino, but there’s no way to compare the individual games either. As many other companies are very forthcoming with this information, it’s another area where they fall behind many of their competitors, from both the smaller brands to the household names alike.
As an alternative, you can of course try the games out for free, which is always a nice bonus to get a feel for them, as well as the payouts, optimum strategy and rules, before you end up risking your own cash. You don’t even have to sign in to do so, so you can easily have a look around without signing up, putting in a deposit or gambling your money. Overall, it’s not a terrible system, but they could certainly do better.
LuckyBalls Casino Pros & Cons
- Nice, fresh design providing a solid gaming platform and some great games from the biggest third party software developers
- A great selection of slots available on a huge variety of different themes and playing styles
- A variety of different third party software providers used to provide variety without sacrificing quality
- Decent starting bonuses for new players making their first and second deposits
- Part of a larger brand to provide a degree of security and trustworthiness
- Play in-browser without having to download and install any extra software
- A nice option to try all of the games out for free before you risk your own cash, or even have to register to the site
- Fully-optimised for mobiles, a massive benefit for players who like to gamble on the go
- No option to withdraw or deposit funds via PayPal
- Frustrating two day pending period added onto all withdrawals, often pushing card transactions into over a week before players can get their hands on their own money
- Very limited regular offers and promotions for existing loyal customers
- Very limited selection of table games available
- Lack of 24 hour customer support
- Cheap and cheerful site design might put off some players
- No VIP section for dedicated customers or high rollers
LuckyBalls Casino In Summary
In conclusion, LuckyBalls casino doesn’t try to be the biggest online casino out there, so any LuckyBalls review has to be judged by its own merits. The site clearly tries to provide something a little bit different and an alternative to the major established brands out there, and there’s certainly quite a lot to recommend about it. It has a really nice collection of games, with a very smooth and functional website and platform holding it all together, there’s a decent sign-up bonus for new players, as well as mobile optimisation to allow players on handheld devices to make the most of it. On all of those categories, they stand out as a decent option for all players, regardless of bankroll or playing preferences.
But undoubtedly, there are some areas where their inability to compete with the biggest names on the market hold them back. Their customer support not being available 24 hours a day will frustrate some players, as will the needless added time on withdrawals, often pushing card transactions over a week. All in all, LuckyBalls is a nice little casino where it’s fine to spend a bit of time and take advantage of the bonuses, but unlike other smaller operations, there’s nothing they really do that’s outstanding to make you want to pick them ahead of the more tried-and-trusted brands out there. Nonetheless, if you are tempted to give them a go – and they do still deserve to be checked out, as it’ll undoubtedly be exactly what some players are looking for – click the links above.