FoxyCasino Promotions & Bonuses
FoxyCasino reviews find that Foxy Casino have an eye-catching bonus available to new customers that certainly seems appealing, with a £400 bonus promised. This is a maximum, and operates in stages with bonuses made for each deposit. Customers will get 100% on their first deposit, up to £100; 50% on their second deposit, up to £50; 25% on their third deposit, up to £100; and £150 on their fourth deposit up to £150. To get the whole £400 bonus, the player would have to deposit £700 in total, in four instalments. This deal also includes 40 free spins on one of FoxyCasino slots, although any winnings have to be wagered 40 times before they can be collected, and the maximum winnings are capped at a very miserly £25. Most bafflingly of all, there’s no information on the site for how many times you need to wager the bigger opening bonus, so customers are left totally in the dark.
Our FoxyCasino review found that the regular promotions are somewhat better, with some nice offers on from week to week for loyal customers and regular gamblers, and you can sign up to make sure you don’t miss out on the special promotions by receiving them in your email inbox. Overall, though, the opening offer is really a poor deal that is badly (and partly not at all) explained, with many online casinos offering a much better deal for new customers.
FoxyCasino Best Games To Play
FoxyCasino have a decent selection of games from Net Entertainment leading the pack with their Foxy slots and some of their table games, which are very enjoyable and good fun for players. The others are in-house productions, and while it’s good that FoxyCasino has some unique games that aren’t the same ones available on every other online casino, ultimately the quality doesn’t stand up to the more tried-and-trusted providers.
Our Foxy review found that the table games which are available are also a bit on the limited side. There are only two versions of blackjack, for instance, and two versions of video poker, which is a very limited choice by the standards of most online casinos out there on the market, although through the company and its sister sites, there’s plenty of Foxy roulette, Foxy poker and Foxy bingo. This is a site that is definitely about the slots, and there are some great ones on there, but there just aren’t too many of them.
In short, Foxy matches up to the standard of most online casinos with its very best slots, but the rest of the games on there, while providing some quantity, aren’t really up to scratch. For the most part, you can find a lot better choice on other websites, particularly when it comes to table games – the selection on FoxyCasino really is quite small.
FoxyCasino Software & Gaming Graphics
Our FoxyCasino review discovered that FoxyCasino is backed up by two kinds of software, the first from NetEnt and the rest from their own in-house production. The standard of the former is considerably higher than the latter, unfortunately, and you’ll notice poorer graphics and production values on their own games. One advantage, however, is that the NetEnt games also provide an excellent live casino for a really immersive experience which is just like being at a real, bricks-and-mortar casino – these are always welcome and are a great way to really have fun in online casinos.
Foxy reviews mention that a recent redesign of the site has made it much more steamlined too, which helps out with the games, meaning they tend to load more quickly and lag a lot less – the minimalist design of the site generally makes it easy to get around, and it’s certainly very nice to be able to compare RTP rates in one place to be able to check out the different games all at one glance. Overall though, the better games are certainly up there with the best around, and have some great graphics and inventive themes that make for a very enjoyable experience gaming at FoxyCasino. You also won’t need to download any software – you can play with your browser and many of the games are available on mobile too.
FoxyCasino Online Support
This Foxy review found that another area where FoxyCasino is let down is in its online support. You can contact them in one of two ways, by email or by telephone. For the former, they’ll try to get back to you within 48 hours, and for the latter, while they have a Freephone line for customers calling from the United Kingdom, it’s only open from 10am to 6pm, Monday to Friday. Compare this with most other big online casinos, which have a 24/7 phone and trained advisors on live chat, and respond to emails far more quickly, and FoxyCasino is really lagging behind many of its competitors when it comes to customer support.
It should be stressed that FoxyCasino’s site has had a redesign and is very easy to use, and there aren’t many issues raised by customers regarding the site itself. It tends to work well and the technology backing it all up is solid. But if you do have a problem, on most other sites you can get it sorted out within minutes – 48 hours is a very long time to wait, particularly since many of the FoxyCasino bonuses are time-sensitive. The landline not being open on weekends – the peak hours for online casinos – is really pretty poor.
FoxyCasino Deposits & Withdrawals
Foxy reviews find that if there’s one area where FoxyCasino really suffers, it’s probably in their deposits and withdrawals. In short, there are a lot of problems here compared to the bigger online casinos, and almost nothing here is good. Firstly, the withdrawal process is needlessly complicated – you can’t choose where you’ll be paid to, the site will simply try and work it out by the last method you used to deposit, or your most frequently used. Which is a problem, because not all methods you can deposit cash with on FoxyCasino can also be used to withdraw it. There are some pretty severe examples of this: you can’t withdraw to any MasterCard debit or credit card, or a Visa Debit or Credit card if you’re in certain countries. There’s also some fairly big payment options missing, such as PayPal.
This problem is then exacerbated by FoxyCasino adding a two to three day pending period to the time taken to withdraw money, meaning that pretty much every transaction will take a week to process, at least, which is far longer than many of the larger online casinos available. Overall, the whole system is a bit of a mess, and one of the worst out there. You’ll still reliably get your money of course, but something that should be quick and easy (and indeed is on most online casinos) is made a lengthy and complicated process on FoxyCasino. If there’s one major problem about using FoxyCasino as your main gambling site, this is it. You won’t have to look far at all to find a much better service.
FoxyCasino Payout Policy
FoxyCasino publishes all of the RTP (Return-to-Player) rates of its games on the site as one handy list, which is great for giving players information about the particular game they’re playing, and makes it easy to compare them at a glance. What’s more, the rates on offer are generally pretty good – there are a couple which are very low (below 90%) but the vast majority are comfortably higher. You can check before you play, so you can see what games are offering the best deals and which will minimise your losses over the long-run. Not every online casino does this, so it’s a definite positive that FoxyCasino freely gives out the information.
Overall, with mostly good payout rates across the board and some games offering excellent value at over 98%, it’s hard to fault FoxyCasino’s payout policy. You can be sure that you’re getting a fair deal and can click through to find the game, find the rate, compare it to the payout table and find out which one suits your style and your bankroll best before making a decision about where to risk your hard-earned money. No matter what level you’re playing at, that’s invaluable.
FoxyCasino Pros & Cons
- Some very high quality games available using the latest Net Entertainment technology
- Published and comprehensive return-to-player rate lists to allow you to see exactly how much you should get from each game – all available as one list for easy comparison
- Good bonuses for regular customers, updated frequently, with a mailing list to make sure you don’t miss out
- No need to download any software, simply play in-browser
- Decent mobile support for cross-platform gaming
- Good payout rates for most of their games available
- An easy-to-use and well-designed website which loads quickly and causes few problems
- Major restrictions on withdrawals, such as not allowing money to be withdrawn using a MasterCard Debit or Credit card, and using a convoluted system to choose payment methods
- Needless time added on to withdrawals, pushing the time it’ll take you to get your hands on your money to over a week
- Poor availability of customer support, with no live chat function and a phone service only open from 10am to 6pm on Mondays to Fridays
- A poor selection of table games on offer
- Quality of many of the slots and table games isn’t quite up to the standard
- New customer offer is pretty miserly and isn’t fully explained, with no mention for the wager requirement on the bonus
FoxyCasino In Summary
In conclusion, then, while there are certainly a lot of good things to recommend about FoxyCasino, there are nonetheless real issues here. Some of the games are genuinely great, they offer excellent payout rates, and the site is clean and easy to use, while the bonuses for existing customers are solid.
Looking at FoxyCasino reviews, this online casino should be a great choice. Unfortunately, it lets itself down in a lot of key areas – the system for withdrawing money is seriously poor, with restrictions over major methods of payment like MasterCard, no option for popular methods like PayPal, and even the normally fast Neteller payments taking almost a week to process.
There is hugely limited customer support which lags behind many of their rival online casinos out there on the market, a mediocre welcome bonus which doesn’t give you the details you need to actually claim it, and some poor quality games making up the numbers (which in themselves aren’t that impressive, not offering a great deal of choice). It’s not hard to think that you might get a better deal elsewhere. FoxyCasino has a lot of potential, and could be one of the better online casinos around, but anyone looking to sign up should be aware that there are big issues here, and take note of them before they decide to take the plunge and sign up.